Privacy Policy 117cuci – Personal Data Protection for Malaysia Users

This Privacy Policy explains how 117cuci ("we", "Platform") collect, use, store and protect your personal information when you use our website, mobile app and all services we offer.

This document is drafted in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and international data protection best practices. We take our responsibilities seriously as the data controller for the personal information of all our users.

By using the 117cuci platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please discontinue use of the platform and contact us for account deletion.

This Privacy Policy applies to all users of the 117cuci platform regardless of how you access our services — whether via website, Android app, iOS app or any other interface we provide.

117cuci collects various types of personal information depending on how you interact with our platform. Here is a detailed breakdown:

We do not collect sensitive information such as biometric data, medical records, political views or religious information unless specifically required by law.

Personal data collected by 117cuci is used for legitimate and limited purposes. We never use your data for undisclosed purposes without obtaining fresh consent from you.

• Account Management: Create and manage your account, process deposits and withdrawals, and verify your identity for account security.
• Service Delivery: Enables you to use all 117cuci platform features including wagering, Live Casino and all available games.
• Security & Fraud Prevention: Identify and prevent fraudulent activity, money laundering and platform abuse.
• Legal Compliance: Meet the reporting and compliance obligations required by applicable Malaysian law.
• Service Communications: Send important notifications regarding your account, transactions, platform updates and security information.
• Platform Improvements: Analyse usage patterns in aggregate (without identifying individuals) to improve the overall user experience.
• Customer Support: Resolve enquiries, complaints and assistance requests you submit to our support team.

117cuci does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Data sharing only occurs in the following limited situations:

• Technical Service Providers: Companies that help us operate the platform (e.g. cloud computing providers, payment providers) — all bound by strict confidentiality agreements.
• Legal Compliance: Where required by a court order, arrest warrant or legitimate request from the relevant Malaysian authorities.
• Fraud Prevention: With fraud prevention bodies or financial institutions to verify identity and prevent illegal activity.
• With Your Consent: In other situations where you have given explicit consent in advance.

All third-party service providers with access to your data are required to uphold security and privacy standards no less stringent than our own.

Data security is an absolute priority at 117cuci. We continuously invest in security infrastructure to ensure your information is always protected.

• 256-bit SSL Encryption: All communications between your device and our servers are protected with industry-grade encryption that cannot be compromised.
• Tiered Access Control: Only authorised staff with a legitimate business need may access user data, and every access is recorded.
• 24/7 Monitoring: Threat detection systems and continuous monitoring to identify any suspicious activity in real time.
• Two-Factor Authentication (2FA): An additional security layer for your account that can be enabled through your account settings.
• Regular Security Audits: Regular penetration testing and security audits by independent experts to identify and address any vulnerabilities.

The 117cuci platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. The following are the types of cookies we use:

Essential Cookies are required for the platform to function and cannot be disabled. Functional and Analytics Cookies can be managed through your browser settings. Disabling certain cookies may affect some platform features.

As a 117cuci platform user, you have the following rights regarding your personal data, in accordance with Malaysia's PDPA:

To exercise any of the above rights, contact us at [email protected] with the subject "Data Privacy Request" along with your full name and account number. We will process your request within 14 business days.

117cuci retains your personal data only for as long as necessary for the purposes stated in this policy or as required by Malaysian law.

• Active Account Data: Retained for the duration your account remains active and in use.
• Financial Transaction Data: Retained for a minimum of 7 years in accordance with accounting requirements and anti-money laundering laws.
• Security Log Data: Retained for 12 months for security incident investigation purposes if required.
• After Account Closure: The minimum data required for legal compliance is retained for the prescribed period, then securely deleted.

Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.

In some cases, your data may be processed or stored on servers located outside Malaysia, particularly in the context of cloud computing infrastructure required for platform operations.

When cross-border data transfers occur, 117cuci ensures that:

• The recipient country provides a level of data protection equivalent to or higher than Malaysia.
• A valid and binding data transfer agreement exists between 117cuci and the receiving party.
• All third-party providers involved comply with recognised international security standards.

The 117cuci platform is exclusively for individuals who are of age 18 years and above. We do not knowingly collect, use or store personal data of individuals under 18 years of age.

If we find that a minor's personal data has been collected without appropriate knowledge or consent, we will take immediate steps to delete that data and close the account in question.

If you believe a minor has registered on our platform, please contact us immediately at [email protected] so we can take action.

117cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments.

• Material changes will be communicated via email to your registered address at least 14 days before taking effect.
• The "Updated" date at the top of this document will be updated to reflect the latest amendments.
• Continued use of the platform after the effective date of any amendments constitutes acceptance of the revised policy.

We recommend reviewing this Privacy Policy periodically. If you disagree with any amendments, you have the right to close your account and request data deletion as outlined in the Privacy Rights section above.

If you have any questions, concerns or requests regarding this Privacy Policy or the way 117cuci handles your personal data, our team is ready to assist.

• Privacy Email: [email protected] (Subject: Data Privacy)
• Response Time: Within 3–5 business days for privacy inquiries
• Supported Languages: Bahasa Melayu and English

For formal requests relating to privacy rights, please clearly state the type of request, your full name, account number, and any other information that helps us process your request more quickly and accurately.

We value your trust. Every privacy-related request is handled with full priority and confidentiality by our team.