Gambling is entertainment, not a way to solve financial problems. 117cuci is committed to helping every player enjoy a safe, controlled and enjoyable gaming experience.
At 117cuci, we believe that wagering should remain a form of entertainment — much like watching a movie or playing sports. It should be fun, relaxed, and entirely within your control.
Problems begin when betting shifts from entertainment to something that feels like an obligation, or when someone starts betting with money they cannot afford to lose. That is what we aim to help prevent.
As a platform serving over 100,000 Malaysian players, we recognise that our responsibility goes beyond simply providing games. We must ensure every player has access to the information and tools needed to make informed decisions.
At 117cuci, responsible gaming is a daily practice built into how our platform is designed. From easily configurable deposit limits to self-exclusion tools that can be activated instantly — everything is designed to be simple to use, without any sense of shame or hesitation.
You do not need to be in a critical situation to use these tools. In fact, smart players use them early on as part of how they enjoy the platform in a more controlled and sustainable way.
Remember: Using responsible gaming tools is a sign of maturity, not weakness. The smartest players are those who know their own limits.
All these tools are accessible directly from your account settings — free, instant and without needing to contact support.
Set a daily, weekly or monthly deposit limit to control how much money can enter your account. This limit takes effect immediately once set, and can be lowered at any time — increases require a 24-hour waiting period.
Set the maximum loss limit you are willing to accept in a day, week or month. Once this limit is reached, betting access will be temporarily suspended until the limit period ends.
Control how long you can remain in an active session. The platform will notify you when your set time is almost up, and the session will end automatically once the limit is reached.
Need a short break? Activate a self-timeout for 24 hours, 3 days, 7 days or 30 days. During this period, you will not be able to log in or place any bets. No questions asked.
If you feel you need to stop for a longer period, the self-exclusion option allows you to close access to your account permanently or for a period of 6 months, 1 year, or 5 years.
Turn off all promotional notifications, bonus offers and marketing emails from your account. This helps reduce the impulsive urge to play that these offers often trigger.
How to Access: Login to your 117cuci account → Go to Account Settings → Select the "Responsible Gaming" section → Choose the tool you want to use. All changes take effect immediately unless stated otherwise.
Problem gambling doesn't happen overnight. It develops gradually, and often the individual involved doesn't realise there's a problem until things have become more serious.
Identifying early warning signs is the most important step. If you or someone you know is showing several of the signs below, it may already be time to take action.
Using money meant for rent, utility bills, food or your children's needs to bet is a serious warning sign that must be addressed immediately.
Continuing to bet in hopes of recovering money already lost — known as "chasing losses" — is a dangerous pattern that often makes things worse.
Lying to a partner, family, or friends about how much time and money you spend on betting is a sign that you know there is a problem.
When betting stops feeling like a choice and starts feeling like a need to feel calm, this signals a concerning level of dependency.
Spending excessive time on wagering to the point of neglecting work, family or social responsibilities is a warning sign that deserves serious attention.
Answer these questions honestly. If more than 3 of your answers are "Yes", it may be time to talk to someone.
Have you ever bet more than you originally planned?
Have you ever borrowed money or sold belongings to fund your betting?
Is betting affecting your sleep, health, or relationships with loved ones?
Have you ever felt the need to hide your betting activity from others?
Do you often place bets to escape stress, boredom, or personal problems?
Have you ever tried to stop betting but found yourself unable to do so?
Do you continue betting even when you know it is causing financial problems?
If you answered "Yes" to 3 or more questions: This does not mean you are "weak" — it means you may need support. Reach out to the 117cuci support team or seek professional help. We are here to help, not to judge.
We designed the self-control tool activation process to be as simple as possible. No lengthy forms, no phone calls, and no unnecessary waiting. Everything can be done on your own in under 2 minutes.
If you experience any technical issues while using these tools, the 117cuci support team is ready to assist via live chat or email at any time.
Access your account via the 117cuci website or mobile app using your username and password.
Click the profile icon in the top right corner, then select "Account Settings" from the menu that appears.
In your account settings, find and click the "Responsible Gaming" or "Self-Control" section.
Select the type of control (deposit limit, time limit, self-timeout, etc.) and set your preferred value or duration.
Confirm your selection. The limit will take effect immediately. You will receive a confirmation email for your records.
Practical tips from 117cuci to keep your betting experience enjoyable and in control.
Decide how much you can afford to "spend" before starting a session — not after. Think of it like a movie ticket: that amount is the cost of entertainment, not an investment.
It's easy to lose track of time while betting. Use play time limits to receive automatic reminders, and take a break at least every 30 minutes.
Wins are a fun bonus, but they should not be relied upon as a source of income. Treat betting as entertainment only.
A platform you can trust — not just for great gaming, but for your safety and wellbeing too. Register today and start playing with full control.